How long will it take to receive my order?
Orders are typically processed within 1–2 business days. Shipping times depend on your location, but most orders within Europe arrive within 3–5 business days.
Do you ship internationally?
Yes! We ship to The Netherlands, Belgium, throughout Europe, and the United States. Shipping costs are calculated automatically at checkout.
Can I track my order?
Absolutely. Once your order has been dispatched, you will receive an email with a tracking number and a link to follow your package.
What is your return policy?
You can return unopened and unused products in their original packaging within 14 days of delivery. Due to hygiene reasons, we cannot accept returns for products where the seal has been broken.
Are return costs covered?
No, return shipping costs are at the customer’s own expense. We recommend using a tracked service to ensure the package reaches us safely.
Professional & Wholesale
Do you offer professional discounts?
Yes, we value our professional partners. If you own a salon or are a certified nail technician, please visit our Stores & Partners page to apply for a professional account.
Can I become a NailsPunt reseller?
We are always looking for ambassadors and partner salons. Please contact us at [email protected] with your company details.